Building, Innovating, Resolving, Inspiring
​My name is Sarah Navarre;
welcome to my story:
"A shift in perspective unveils the unseen, illuminating the intricate web that connects all things."
Sarah Navarre
IT & Cybersecurity Product Management
Proven leadership in IT and cybersecurity across multiple sectors. Led teams in successful implementations of Azure AD B2C, cloud migrations, and vendor integrations for global finance, non-profit, and higher education organizations.
CyberSecurity-IDAAS
(Identity-As-A- Service)
Principal Product Manager
Fidelity Investments
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Led a team made up of 10+ technical experts. Our team provides a secure identity/authentication platform using Azure AD B2C at Fidelity.
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Created the vision, KPI/metrics, and roadmap for the team, strategy of the product, plus backlog grooming and ensuring alignment to larger initiatives.
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Developing less-experienced engineers and providing opportunity for leadership and development on the team and beyond to grow engineers with a variety of skill and knowledge.
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Extensive cross-functional collaboration between dependent teams to deliver value for new applications being developed requiring secure customer authentication.
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Extensive cross-functional collaboration between dependent teams to deliver value for new applications being developed requiring secure customer authentication.
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Intelligent Swarming/Incident Management
Principal Product Manager, Fidelity Investments
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Leading and successfully creating a team of engineers in an Agile experiment of production & non-production support for all of the authentication teams in Customer Protection.
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Engineers rotate on to the team on a 1-sprint rotation per quarter from their regular team and perform support functions, triage, troubleshooting issues. We also work on a 24-hour rotation across geographies between the US, India and Ireland. This experiment has led to a permanent process, has created cultural change in that there is more empathy, a larger understanding of how their individual and team’s work impacts those outside of their team.
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Evolving the flow and continuous process improvement of this Agile experiment while also creating an environment for engineers who generally do not work together, to quickly gel and become a cohesive team quickly. This allows us to resolve incidents quickly, learn and teach each other to further develop engineering talent.
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Building relationships across key teams in the ITSM group and learning best practices of how other areas within the organization manage production support. Creating an environment that is emotionally safe to allow collaboration between global teams and resolving open incidents quickly that directly benefit our customers.
Integrations, APIs
Senior Product Manager
Western Governor's University
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Partner with stakeholders to develop and deliver software features focused on delivering business value using Agile methodology including roadmap, project plan, communications plan and stakeholder updates.
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Collaborate with cross-functional and development teams to provide launch and rollout of major initiatives and enabling technology, often to over 120,000 users at a time.Lead, as product manager, a development team of 13 members of dev, QA, UI/UX, and Cloud Engineer by defining deliverables, breaking work into manageable chunks, and prioritization to ensure timely delivery within budget and meeting customer expectations.
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Actively collaborating with customers to create, plan, and design activities and initiatives while building lasting long-term relationships.
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My focus is always to build long-term relationships one successful launch at a time. Data-driven decision- making using metrics and KPIs available, always building in success measures to every initiative.
Intranet Services/SharePoint, Office365
Church of Jesus Christ of Latter Day Saints
Project Manager, Migrations
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Managed a team of 12 migrators and Quality Assurance professionals throughout the full project cycle.
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Championed results for the full scope of a ~$600k project involving ~1100 SharePoint migrations on-premises sites to Office365 platform, exceeded expectations in that less than 3% of sites remain on-premises servers.
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Developed and refined a process roadmap based on best practices, successes, learnings, and historical information for any SharePoint migrations going forward.
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Provided weekly stakeholder status reports on project progress.
